GVC Group to Enhance Responsible Gambling Measures

In light of the United Kingdom Gambling Commission’s new guidance for the operators, the GVC Group has decided to enhance its Responsible Gambling Measures.

GVC is building on the momentum of its existing Changing for the Bettor safer gambling strategy and the new guidelines introduced by the United Kingdom Gambling Commission. The Group will begin allowing customers to set stake limits on online slots and begin setting curfews for play.

These measures will begin to take effect in the next few weeks and they will be added to the ban on withdrawal reversion introduced in the guidance release by UKGC.

GVC, which recently promoted Grainne Hurst, will add additional Markets of Harm indicators to its safer gambling algorithm. This will allow them to review player behavior and compare pre and post-lockdown behavior and detect signs on increased risk. If there is an increase in the risk behavior, the algorithm will initiate a sliding scale of interventions with the possibility of ultimately suspending or closing a player’s .

Press Statements

Representatives from GVC say that the fact that there is no evidence that suggests an increase in problem gambling is welcoming and that they will stay committed to taking all necessary actions to keep their players safe. They say that further enhancing their tools is the focus at the moment.

“We welcome the finding from the UK Gambling Commission that there is no evidence to suggest an increase in problem gambling during the Covid-19 lockdown. Nevertheless, we remain committed to taking all necessary actions to keep our customers safe whilst they enjoy our products. Providing a robust safety net for those who may experience harm is particularly important during this unprecedented time of uncertainty and social restrictions. That is why we continue to enhance our tools to track problematic play so that we can proactively interact with any player if we see changes that suggest they are having problems,” said Kenneth Alexander, CEO.

More About the Company

GVC Holdings PLC is a gambling and online gambling operator that operates in both B2C and B2B markets. GVC is one of the world’s largest sports-betting and gaming groups and it is licensed in over 20 jurisdictions and has a current workforce of more than 25,000 experts in 20 offices across five continents.

The company is a member of FTSE 250. The group offers a highly scalable and robust platform, proprietary sportsbook, casino, poker and bingo software. It owns a wide portfolio of well-established brands. Their sports brands include bwin, Coral, Crystalbet, Eurobet, Ladbrokes, Neds International and Sportingbet.

As far as games brands go, the Group owns CasinoClub, Foxy Bingo, Gala, Gioco Digitale, partypoker and PartyCasino. The Group holds ownerships for proprietary technology across all of its core product verticals and aside from their B2C operations they provide services to third-party customers on a B2B basis.

Source:

“GVC response to UK Gambling Commission guidance”, gvc-plc.com, May 18, 2020.