IGB Selects GLI for Testing and Certification for Riverboat Casino and Video Gaming Markets

The Illinois c (IGB) once again selects Gaming Laboratories International (GLI) to carry out testing and certification services for the state’s riverboat casino and video gaming markets.

Representatives from GLI say that the Illinois riverboat casino and video gaming market requires a detailed understanding of the technical requirements, rules and procedures for the approval of gaming equipment. They say that no one understands these details like them and they are aware that the details are critical for success.

“GLI’s 28 years of experience working in this environment are essential to performing a proper and timely product evaluation for Illinois. Knowing the details is critical to success, and no one understands those details like GLI,” Peter Wolff, GLI Global Manager of Technical Compliance said.

GLI also provided advisory services to IGB in the development of the technical standards for its central control and monitoring system (CMCS) and performed the certification of the system together with each following modification.

Further Insights

Wolff went on to say that video gaming in Illinois is unique and it requires highly specialized knowledge of the IGB CMCS, kiosk requirements and rules that are unique to Illinois and the expectations of the IGB staff.

Management of GLI also stated that they have invested largely in developing their team of experts that are working on servicing the Illinois gaming market. Their Illinois staff has meeting twice a week with Illinois Gaming Board staff to make sure that the project is on track and that their testing meets the high standards of the Illinois regulators.

They also said that in order to properly perform the testing requires specialized knowledge and experience and that kind of knowledge and expertise is not something created out of air. They are proud that they are able to offer the best possible customer service and quality to their clients in the Illinois market as well as to clients worldwide.

“We have invested heavily in developing our team of experts devoted to servicing the Illinois gaming market. Our dedicated Illinois staff meets twice weekly with IGB staff to ensure projects stay on track and that our testing efficiently meets the high standards of the Illinois regulators. Doing this requires specialized knowledge and experience – it is not a service you can just create out of air. We take great pride in offering the best possible customer service and quality to our clients in the Illinois market, as we do with each of our clients worldwide,” James Maida, President and CEO of GLI said.

Source:

“IGB Once Again Selects GLI to Perform Testing and Certification Services in Illinois”, Niji Narayan, europeangaming.eu, September 25, 2019.