Light & Wonder Brings Advanced Management System to Sky Dancer Casino

North Dakota, to revamp the casino’s management system. This partnership, expected to streamline the casino’s daily operations and elevate guest satisfaction, will see Light & Wonder implementing a suite of advanced tools and technologies to replace the casino’s current system across more than 600 electronic gaming machines and table games.

As part of the new system rollout, Light & Wonder will install solutions designed to enhance casino management efficiency, bolster customer engagement, and improve player experience. The company’s latest offerings—including iView Pro, TableView Web, Web Content Manager, and the Elite Bonusing Suite—will enable Sky Dancer Casino to improve financial oversight, reduce operational risks, and optimize customer loyalty initiatives.

Sky Dancer Casino General Manager Randy Brunelle expressed enthusiasm for the upgrade, underscoring the property’s commitment to delivering memorable experiences. “Our top priority is delivering an exceptional entertainment experience to our guests,” said Brunelle. “Light & Wonder’s advanced systems solution will be instrumental in streamlining our operations and offering a personalized gaming experience that truly resonates with our players.”

Enhancing the Guest Experience with New Technology

The integration of Light & Wonder’s system represents a significant upgrade for Sky Dancer Casino, promising improved hospitality services and a smoother gaming experience. By adopting this new system, the casino aims to enhance operational processes, offering guests a more seamless and enjoyable visit.

This long-standing relationship between Light & Wonder and Sky Dancer Casino—spanning over two decades—reaches a new milestone with this partnership. “We’re grateful for the opportunity to work with Sky Dancer Casino, a valued customer, on the implementation of their new gaming system,” commented Jon Wolfe, President of Global Systems and Services at Light & Wonder. Wolfe emphasized the company’s commitment to bringing innovative solutions to the Midwest gaming sector, adding, “We’re excited to Sky Dancer’s continued success and look forward to building a long-lasting relationship.”

Light & Wonder’s Expanding Reach in the Midwest

This agreement not only reflects Light & Wonder’s growth but also underscores the provider’s focus on expanding its presence in the Midwest region. With a history of collaboration, this recent upgrade symbolizes Light & Wonder’s dedication to ing its partners with solutions that enhance both business performance and player engagement. The innovative approach Light & Wonder brings to casino management strengthens the company’s role as a key technology provider in the region.

The implementation of the new casino management system highlights Light & Wonder’s goal to drive excellence in casino operations. By equipping Sky Dancer Casino with tools for efficient financial management and risk mitigation, Light & Wonder aims to ensure a more dynamic and responsive environment for both guests and staff.

In addition to its collaboration with Sky Dancer Casino, Light & Wonder has continued to unveil new products designed to address various gaming needs. The company recently introduced a feature ing cross-platform, wide-area, and local-area mystery progressives for Loto-Québec, which debuted on September 30. Furthermore, Light & Wonder launched the Invaders slot game at the Global Gaming Expo (G2E), set to become available to casino patrons in late 2024.

Sky Dancer Casino is optimistic that the implementation of Light & Wonder’s system will allow it to reach new heights in guest satisfaction and operational efficiency, solidifying its reputation as a premier destination in the Midwest.

Source:

”Sky Dancer Casino agrees to multi-year partnership with Light & Wonder”, gamingamerica.com, November 04, 2024.