Meet Susan Foster, General Manager of Rivers Casino Philadelphia!

In the bustling heart of Philadelphia’s gaming district, Rivers Casino Philadelphia is poised for a new era under the stewardship of Susan Foster, its newly appointed general manager. Her ascent to this pivotal role is a testament to decades of dedication and expertise in the gaming industry, marked by a journey that spans continents and prestigious establishments.

A Global Beginnings

Susan Foster’s journey into the world of casinos began overseas, where she started as a table games dealer in the United Kingdom, Nigeria, and the Bahamas. Her early career experiences provided a solid foundation in the fundamentals of gaming operations and customer service, laying the groundwork for her future leadership roles.

Foster’s career trajectory gained momentum during her tenure at Grand Casino & Resort and Bally’s Entertainment in Mississippi. Over 14 years, she distinguished herself in managing table games and poker operations, navigating the intricacies of large-scale casino management while earning respect for her strategic insights and operational finesse.

Susan Foster’s reputation for excellence continued to grow when she ed Harrah’s Philadelphia, where her leadership prowess earned her Caesars Entertainment’s highest award. This accolade underlined her ability to inspire teams and drive operational success in one of Pennsylvania’s competitive gaming markets.

In 2015, Foster transitioned to Hollywood Casino, assuming the role of vice president of operations across multiple Penn Entertainment properties. Her responsibilities encomed overseeing slots, table games, poker, food and beverage services, security, facilities, and hotel operations. Under her leadership, operational standards were elevated, and guest experiences were enhanced, solidifying her reputation as a transformative leader in the industry.

Now, as the general manager of Rivers Casino Philadelphia, Susan Foster faces a new challenge and an opportunity to leave an indelible mark on one of the city’s premier gaming destinations. Her appointment highlights Rush Street Gaming’s commitment to fostering leadership and innovation in the gaming sector, positioning Rivers Casino Philadelphia for sustained growth and success.

A Vision for the Future

In her new role, Foster is poised to leverage her extensive experience and strategic vision to steer Rivers Casino Philadelphia through a dynamic and competitive landscape. Her focus will be on enhancing operational efficiency, elevating guest experiences, and fostering a culture of excellence and innovation within the casino.

Susan Foster’s journey to Rivers Casino Philadelphia is more than a career progression; it is a testament to resilience, leadership, and the pursuit of excellence in the gaming industry. Her story serves as an inspiration, illustrating the possibilities of growth and achievement through dedication, expertise, and a ion for delivering exceptional gaming experiences.

As Rivers Casino Philadelphia prepares for its next chapter under Susan Foster’s leadership, the stage is set for a future defined by innovation, growth, and unparalleled guest satisfaction. Her appointment marks a new beginning, signaling exciting prospects for the casino and its role within Philadelphia’s vibrant gaming community.

“Having worked in various gaming jurisdictions in America and several other countries, I’m both an advocate for and an example of the tremendous opportunities casino gaming provides. I’m very excited to be back in Pennsylvania at such a dynamic property,” Foster said.

Source:

”Rush Street Appoints Susan Foster as General Manager of Rivers Casino Philadelphia”, gamingamericas.com, July 17, 2024.