Vegas Crest Casino 

I was never too fond of the layout of the casino but it had some decent games and I was rather optimistic. My optimism was short lived and I have nothing but horrible things to report about this casino. I made over $500 and will be receiving none of it. I was told by their staff when I signed up that withdrawals are usually completed in less than 24 hours. Come to find out, it takes 3 - 5 days to get approved, and another 5-7 to receive it!! 10 DAY MINIMUMThe deposit bonus that allows you to spend a wheel with a variety of prizes was always offered to me but I was never able to get it. There are some really awesome prizes on there but instead I was given $5 the first time and told that there must have been an issue with the system. When I tried it again about a month later it did the same thing and I was informed by a lady agent that the bonus had been discontinued for about 3 months. She offered me $5 (I accepted it) and I made it clear that this was not acceptable. I let her know that I was upset and wanted what was d. I was told that management would be ing me in 24 hours with a solution. Management never ed me and I'm being told that the $5 is all that I get even though the lady said that management would me.. not to mention I never agreed to accept that in lieu of the bonus. I got up about $500 and went ahead and put in a withdrawal request for $200 and submitted all the necessary documents for verification. Verification was quick and everything was good to go then a few days later I received a message that my withdrawal had been denied and I must do a wire transfer for my first withdrawal. The fee for this is $55 more than the crypto, Plus the minimum withdrawal amount is $250. Long story short, I had to increase my balance by $50 in order to withdraw now, but go figure, it was literally a Non-Stop losing streak! When I made the withdrawal request they knew that it was done with cryptocurrency yet they waited until I exhausted all of the extra funds that I had in my before they told me. Otherwise, I would have been able to withdraw it just fine! One of the agents has blatantly lied numerous times! The agent, Faust (or something similar) contradicted everything the lady agent told me (she was being honest) but I knew he was lying because her information perfectly explained why I'd been having issues. They have a few sections in their and conditions that are pertaining to withdrawals. After reading the first couple, anyone would assume that they have a complete understanding of their rules and regulations! They intentionally have that third section separated from the others so that this happens to people. They say it is to prevent money laundering! How can somebody launder money through a casino unless they own it or have some sort of influence or control over its operations? Bottom line, I've played it a lot of casinos and I've had issues with a couple of them but this one is by far the most intentionally dishonest and misleading! STAY AWAY Technically, they don't steal your money, but they use every underhanded tactic they can to make sure that you can't get it! I have some screenshots I'll in a few days when I get back from Florida. Unfortunately, they are all on my desktop.